Mike Sedam talks with Jill Christensen about employee engagement. This includes talking about the fact all people want the same things we always have: openness, trust, purpose, and a feeling of belonging. 

Put people first and the rest will follow. People that do not feel they are trusted will not go above and beyond.

When employees are engaged, they trust their senior leaders and feel an emotional connection to those leaders.

We can improve engagement by helping employees feel acknowledged, appreciated, and heard.

For more information from Jill, text JILL to 42828 and you'll receive her top ten tips.

Also visit her at www.jillchristensenintl.com

To contact Mike, visit www.crucialtalks.com.



Redundancy in systems helps maintain a level of service when failures happen. In this 7 minute Crucial Chat, Mike Sedam discusses the use of a free tool we all have (communication) to build capacity in our systems.

Please visit www.crucialtalks.com to connect with Mike if you have any questions or comments.


Mike Sedam interviews Kimberly Davis about Brave Leadership. 

Kimberly has written a book called Brave Leadership. http://www.braveleadershipbook.com/

Kimberly also runs a program called OnStage Leadership. www.onstageleadership.com

Kimberly talks about bravery, the role of storytelling, and tools to become an authentic leader.

This entire episode of full of great tools to help build the capacity to lead, to connect, to be authentic, and to be brave.


Sometimes people need to communicate negative information. This can be bad news, a mistake someone made, or discussing how someone can improve. Leaders deal with this all the time.

We can come to these conversations from two different places. A good place or a bad place. 

People that come from a bad place feel that people are a problem to deal with. 

People that come from a good place feel that people are valuable. Coming from a good place gives feelings of trust and openness.

The exact same message may be conveyed, but when it comes from a good place, it moves the relationship, the team, and the entire organization in a positive direction.

We are dealing with the exact same situation and the same outcomes may even result (discipline, documentation, retraining, etc.), but when it comes from a good place, it leads to a good place.

Please visit www.crucialtalks.com to connect with Mike and please subscribe and review the Crucial Talks Podcast.


Mike Sedam uses three clips from The Walking Dead to talk about decision-making. In this episode, there are three key takeaways about decision-making and a bonus takeaway.

Bonus Takeaway: There are micro-learning opportunities in everything we do. Try to grow in ways that can help in everyday life and in our workplaces... even while being entertained. If we can learn lessons from a television show about something as ridiculous as a zombie apocalypse, we can learn from anything.

Takeaway 1: There is a battle inside of us between the roles we identify with and the groups we assign ourselves to. By being more thoughtful about how those groups impact our decisions, we can grow trust, social belonging, and team cohesion.

Takeaway 2: There is tremendous power in small groups and tight in-group relationships. These emotions can be both a blessing and a curse. Blessing: strong team cohesion means high trust and people looking out for each other. Curse: we fail to see the bigger picture because we are so narrowly focused on what is best for the small group.

Takeaway 3: Bringing groups together (in-groups and out-groups) can cause issues, especially if one group feels as if they are not getting the same benefit as other groups. This is why superordinate goals can be such a powerful tool. Expect issues when groups come together. They don't work well together just because someone tells them to.

Please visit www.crucialtalks.com to connect or ask any questions.


Thanksgiving is a great holiday: turkey, pie, football, and...GRATITUDE.

Gratitude is a strong positive social emotion.  The more we practice gratitude, the more we and the people that experience our gratitude benefit.

Gratitude can lead to higher levels of success, more loyalty, and increased happiness.

Through gratitude, people can gain respect, earn trust, and motivate others. 

Gratitude also replaces and prevents negative emotions. Gratitude can prevent anger, meanness, and jealousy. It's hard to be uncaring or unkind while you practice gratitude.

Gratitude also helps us build our ability to be empathetic. It improves our emotional intelligence.

Be grateful, be authentic, and do it often.

Happy Thanksgiving!

Please visit me at www.crucialtalks.com


In this episode, Mike Sedam, uses a short clip from remarks made by Gary Vaynerchuk to discuss Risk Tolerance and building a personal brand. The full video of Gary Vee's remarks can be watched here: https://www.youtube.com/watch?v=dcgLyG2a6G4&t=60s or listened to here: https://itunes.apple.com/us/podcast/why-right-now-is-time-to-take-that-risk-3x-short-film/id928159684?i=1000423760460&mt=2

Mike uses a presentation he gives to professionals in the gas and petroleum industry, power generation, aviation, and public safety to invert the discussion he usually has (how to avoid taking risky behavior) in order to discuss how we can build a tolerance to risk. For more about Risk Tolerance, look up the work by Dave Fennell. He's done some really great things in this space.

By building up our risk tolerance related to our personal branding we could move in a positive direction. Regardless of where we want to go, taking forward steps takes risk.

To see if Mike is available to speak at your organization, or to ask any questions, please visit www.crucialtalks.com


Mike Sedam talks about the antidote to anxiety.

We all deal with anxiety. There are a bunch of tools that focus on our biology and physiology to deal with anxiety including getting more sleep, exercising, and breathing. They all focus on the physical.

Shifting our mindset is a great antidote for anxiety because we are social storytellers that tell ourselves stories and because they come from such a great source, us, we believe them. We tell ourselves we aren't good enough and it causes us anxiety.

Every conversation is either building something negative or building something positive.

You need to trust ourselves.

By telling ourselves positive stories, we get put into the right mindset.

A mindset that allows us to take action instead of overthinking.

Please visit www.crucialtalks.com to connect with Mike.

Remember if we want to understand behavior, we need to understand what drives people.


Mike Sedam reiterates and acknowledges the WHY of the Crucial Talks Podcast: To help people who are social storytellers that crave social belonging and social esteem. To help us experience the workplace and our lives in a way that impacts us as social beings. To help us tame the fast-paced world we live in.


Jason Lauritsen joins Mike Sedam to discuss the workplace and how people can have a rewarding and fulfilling experience at work.

Employee engagement is a cornerstone of the discussion.

Jason talks about how he was driven to understand why a person would leave a job when he worked as a headhunter. He not only wanted to fill the position, but wanted to find out why the prior employee did not want to stay.

The problem he saw was that he was trying to find someone who could merely survive working in that position. He wanted to solve the problem.

Jason wants to take uncertainty out of the workplace. He is a speaker, consultant, and author of the book Unlocking High Performance: How to use performance management to engage and empower employees to reach their full potential.

Jason and Mike talk about helping people think differently about the work relationship. They discuss the importance of communication, healthy relationships, and trust in the tribes we know as the workplace.

Jason can be reached at jason@jasonlauritsen.com

More information about him and his book can be found at www.jasonlauritsen.com.

To contact Mike, please visit www.crucialtalks.com


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