Diversity is valuable.  There is no question about that.  It is also hard to measure the benefits of diversity.  Although it's easy to measure different nationalities and languages, we also need to consider workplace responsibilities, education, experience, and training as diversity.  It is hard to measure how diversity benefits our organizations.  In this episode, we talk about three important points:

1. Diversity is great when it doesn’t cause silos in our organizations. 

2. Diversity allows us to harness each person’s individual strengths toward larger common goals.

3. Diversity lets us solve problems in the right way at the right time. 

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People should not be treated as parts of a machine that can be replaced.  Curtis Lemay pioneered long-range bombing tactics and the Strategic Air Command.  Lemay cared about his people and lead from the front.  He didn't ask anyone to do anything he wasn't willing to do himself.  However, he also did not differentiate between "the incompetent and the unfortunate."  This can create a lack of trust and can stifle communication.  It can also make us blind to system issues because we are looking at people as problems.  For more information, please visit www.crucialtalks.com and feel free to contact me.

The roles we play in our organizations, our society, and our lives can impact the decisions we make and how we make sense of the world around us.  On October 4, 1930, the R-101 airship collided with the ground resulting in an inferno killing 48 of the 54 people on board.  In this episode, we'll use the R-101 as a case study to discuss the impact of the roles we play on our decision-making and sense-making.  For more information, please visit www.crucialtalks.com and feel free to contact me.

Avoiding employee burnout can be accomplished by thinking of it as a three-legged stool.  The three things that make up employee burnout are: 1. Feeling a lack of accomplishment, 2. Fatigue, and 3. Apathy.  By using social identity (group belonging and team esprit) we can build the capacity to avoid employee burnout.  This episode uses scenes from the movie "Office Space" to discuss the affects of burnout and how we can avoid it.

For more information, please visit www.crucialtalks.com and always feel free to connect via email, LinkedIn, Twitter, or Facebook.