Mike Sedam talks to Jason Weber about his enterprise-level experience in the state of Wisconsin. This episode applies to multiple industries in both the public and private sector because it discusses concepts that apply to any human-based system.

We discuss the need for trust, how to build relationships, and how self-awareness is necessary to help see another person's or group's point of view.

Jason is a training and development manager for Wisconsin, but also has his own consulting company, www.elements-consultingllc.com.

For more information or to connect with Mike, please visit www.crucialtalks.com

Remember, if we want to understand behavior, we need to understand what drives people.

Santa Claus is part of the magic of Christmas for a child. Ultimately, one day, some kid will mention something negative about Santa Claus to other kids.

Similarly, every day in our organizations, our businesses, our communities, and our relationships, communication is happening.

Sometimes communication is about something negative.

Communication is more than just sending and receiving words. Those words carry meaning and emotions.

We need to be responsible for the words we say and how we use them.

The first lesson we can take from this is about the person communicating the message.

Does that person have the responsibility to communicate that message?

Does that person have the right to communicate that message?

Is the person communicating that message for the right reasons?

What is the purpose of communicating that message?

In this case, this student could have wanted to show her superiority to other students, or she was impacted negatively by hearing this news and wanted to bring other people down to her level.

This is important for us to understand. Information like this can cause someone to feel alone, to feel like they no longer understand the belief system of other people around them and one of the ways people deal with that is to bring others down to their level.

I know we have people like this in our organizations. They try to stir up negative feelings because they feel negative. Or they try to make other people dislike someone because they dislike them. This is a cancer in our workplaces and needs to be removed.

Remember we are responsible for the words we say and the meaning of those words because they have a huge impact on people and can have a ripple effect.

For more information or to connect with Mike via email, LinkedIn, Twitter, or Facebook, please visit www.crucialtalks.com.

We are all social storytellers and can be the hero of our own story.

My son and I were watching the Bumblebee movie trailer and he asked if Bumblebee could be the hero since he wasn't the leader.

Absolutely he can, and so can you.

Heroes are uplifting, improve the lives of others, uphold values, and protect others.

Please connect with me via www.crucialtalks.com

In this episode, Mike Sedam speaks with Brian Cunningham about his journey from parking lot attendant to CEO and his book, The Leadership Revolution - Because Evolution Takes Too Long.

You can buy his book from Amazon: https://amzn.to/2BtsBq2

More about Brian and his book can be found at: http://awarenessquotientleadership.com/

In this episode, we talk about how leadership skills have to be functional. This means we don't just need theory, but we need to be able to operationalize those theories.

Brian talks about the levels of leadership in a way that is not just theory-based. He talks about them while wearing a lens of reality. He lets us learn about what works in the real world, not just in books.

This is a positive, strength-based focus on leadership, from someone who is doing it every day as a CEO.

To connect with Mike or to get your own story onto the Crucial Talks Podcast, please visit www.crucialtalks.com.


Mike Sedam talks with Jill Christensen about employee engagement. This includes talking about the fact all people want the same things we always have: openness, trust, purpose, and a feeling of belonging. 

Jill has written a great book about employee engagement that can be found on Amazon here: https://amzn.to/2QY5y0G

Put people first and the rest will follow. People that do not feel they are trusted will not go above and beyond.

When employees are engaged, they trust their senior leaders and feel an emotional connection to those leaders.

We can improve engagement by helping employees feel acknowledged, appreciated, and heard.

For more information from Jill, text JILL to 42828 and you'll receive her top ten tips.

Also visit her at www.jillchristensenintl.com

To contact Mike, visit www.crucialtalks.com.


Redundancy in systems helps maintain a level of service when failures happen. In this 7 minute Crucial Chat, Mike Sedam discusses the use of a free tool we all have (communication) to build capacity in our systems.

Please visit www.crucialtalks.com to connect with Mike if you have any questions or comments.

Mike Sedam interviews Kimberly Davis about Brave Leadership. 

Kimberly has written a book called Brave Leadership. You can buy her book from Amazon: https://amzn.to/2CkA8t7


Kimberly also runs a program called OnStage Leadership. www.onstageleadership.com

Kimberly talks about bravery, the role of storytelling, and tools to become an authentic leader.

This entire episode of full of great tools to help build the capacity to lead, to connect, to be authentic, and to be brave.

Sometimes people need to communicate negative information. This can be bad news, a mistake someone made, or discussing how someone can improve. Leaders deal with this all the time.

We can come to these conversations from two different places. A good place or a bad place. 

People that come from a bad place feel that people are a problem to deal with. 

People that come from a good place feel that people are valuable. Coming from a good place gives feelings of trust and openness.

The exact same message may be conveyed, but when it comes from a good place, it moves the relationship, the team, and the entire organization in a positive direction.

We are dealing with the exact same situation and the same outcomes may even result (discipline, documentation, retraining, etc.), but when it comes from a good place, it leads to a good place.

Please visit www.crucialtalks.com to connect with Mike and please subscribe and review the Crucial Talks Podcast.

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