Building capacity in a positive way can help us make better lives, create better businesses, and impact our organizations. In this episode, we blend the concept of Reason's Swiss Cheese Model with Appreciative Inquiry so that we can learn techniques that can help us build capacity. In this episode, we talk about three concepts from Appreciative Inquiry that can help us:
1. Adopting optimism over pessimism
2. What we observe, practice, and study is what we change
3. Visualizing the future it causes us to move in the right direction.
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