The roles people play impact their decisions. They will be more likely to work with others if they don't see the other person as a threat to the group they belong to. This is why it can be a valuable tool to consider the role the other person is playing.
When considering the roles of other people, we are trying to "walk a mile in someone else's shoes." We should think about their needs, aspirations, and challenges so that we can communicate in a way that doesn't put them on the defensive. This will increase the chance to create a collaborative environment.
As a result, we can create positive momentum because different roles can work toward collective goals. Rather than people butting heads and pushing against each other, they move together in the same direction.
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